FREQUENTLY ASKED QUESTIONS

What is your return and refund policy?


Please read carefully! There are no refunds. Return policy is the item must be returned within 5 days. WE DO NOT COVER SHIPPING ITEMS BACK TO US UNLESS IT IS A DEFECTIVE ITEM OR WE SEND THE WRONG ITEM TO YOU.
Please allow 5-10 business days to process any returns. We do not exchange items. We highly advise that you use your local postal service to mail the package and provide us with the tracking number once shipped. Store Credits will be issue via email. We will not be responsible for any lost packages. All Returns will receive Store Credit ONLY. Which can be used for a future purchase
SALE ITEM ARE FINAL SALE AND CAN NOT RETURN. Store Credit Criteria:
Returned packages will only be eligible for a Store Credit if they meet the following criteria: -Unworn, no stains, and in ordinary condition. -All return packages must be posted out within 5 days from date of receipt -All items must have the original tags attached -All items must be in good, unworn condition- no stains, rips, foul odors, etc. -Swimsuits & Undergarments, Bodysuits can NOT be returned -Any items in the Sale Category, Bags, Accessories CANNOT BE RETURNED -There will be no refunds by cash or debit Back to any Credit Or Debit Card. -Absolutely no refunds will given -We Use USPS Priority Shipping. All orders over $100 Ships Free - All orders ship out within 24-48 hours.(Monday-Friday)
PLEASE UNDERSTAND LOST/STOLEN PACKAGES
LJ SCOTT COLLECTION is not responsible for lost or stolen packages. If your tracking number indicates that your package has been delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.




What are your shipping options?


All items will be shipped 2-3 business days. Express 1-2 days.




Do you offer wholesale?


NO





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LJ SCOTT COLLECTION

This company is based in new york and aim to please everyone when it comes to fashion! Our goal is to make women feel beautiful that means all shapes and sizes! Women are diva's and if you want to feel sexy you are ordering from the right online boutique!